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Contact & Help


At what age can I rent a car?

To be able to rent a vehicle, you must be over 21 years old, and have held a driver’s license for at least one year. Feel free to call our booking team on 0696 21 99 99 99.

What documents do I need to provide for the recovery of the vehicle?

To retrieve your rental vehicle you must provide your valid ID and driver’s license, as well as the valid “additional driver’s license”, if you have purchased this option.

Is there a deposit to be paid?

When you pick up the vehicle, you must pay your deposit by credit card. We remind you that the name on the credit card must match the name on the main driver’s licence. Checks and cash are not accepted. Attention! Maestro Mastercard, Visa Electron, prepaid cards, withdrawal cards and non-embossed cards (without raised numbers) are not accepted.

Do I have to fill up with gas before returning the car?

MLS provides you with the vehicle with a full tank of fuel. So you have to make it as such. In the event that you have not refuelled on return, you will be charged a fuel surcharge.

What should I do in the event of a breakdown/disaster during my rental period?

MLS support is available 7 days a week, 24 hours a day, in case of emergency you can contact 0696 21 99 99.

I can't make my reservation online, how can I get help?

Feel free to call our team, who will be happy to help you on 0696 21 99 99.




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